Privacy Policy
Privacy Policy
Effective Date: 8/1/2026
Introduction
Catherine Thibedeau LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in courses, purchase products or services, join memberships, subscribe to communications, or otherwise interact with us. By using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Company or organization name
- Payment and billing information
- Account login information
- Information submitted through forms, registrations, surveys, or support requests
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Referral source
- Website usage data
- Pages visited and time spent on the site
How We Use Your Information
We may use collected information to:
- Deliver products, services, courses, memberships, and digital resources
- Process purchases and transactions
- Provide customer support
- Communicate regarding your account or purchases
- Send newsletters, updates, and marketing communications
- Improve website functionality and user experience
- Analyze usage trends and business performance
- Comply with legal obligations
Email Communications
If you subscribe to our mailing list, download resources, register for events, or purchase products or services, you may receive communications related to those activities. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications. We may still send transactional, account-related, or service-related communications as necessary.
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Measure marketing effectiveness
- Enhance user experience
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Third-Party Service Providers
We may use third-party providers to operate portions of our business, including:
- Kajabi
- Payment processors
- Email marketing platforms
- Analytics providers
- Customer support systems
- Video hosting services
These providers may access information only as necessary to perform services on our behalf.
We are not responsible for the privacy practices of third-party websites, software providers, or external services.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, disclosure, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide products and services
- Maintain business records
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
Children's Privacy
This website and its services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
Healthcare and Regulatory Information
This website may provide educational resources related to healthcare, human services, intellectual and developmental disabilities (IDD), Home and Community-Based Services (HCBS), behavioral health, regulatory compliance, leadership development, and related professional topics.
Unless expressly stated otherwise, users should not submit protected health information (PHI), medical records, client-identifiable information, or confidential participant information through website forms, course discussions, membership communities, or communication channels.
Any consulting engagement involving confidential, proprietary, or regulated information may be governed by separate written agreements.
Confidentiality Notice
We respect your privacy and take reasonable steps to protect the information you share with us. However, using this website, contacting us, participating in courses, joining memberships, or downloading resources does not automatically create a confidential or professional relationship.
Please do not submit or share sensitive information through website forms, discussion areas, memberships, or general email communications, including:
- Protected Health Information (PHI)
- Client or participant information
- Medical records
- Employee personnel information
- Financial account information
- Social Security numbers or tax identification numbers
- Confidential business or organizational records
If a consulting or professional services engagement requires the exchange of confidential information, such exchanges may be governed by separate confidentiality agreements, service contracts, Business Associate Agreements (BAAs), or other applicable contractual arrangements.
While we work to protect information submitted through our website and systems, no electronic method of communication or storage is completely secure. You are responsible for ensuring that any information you share is appropriate and permitted under applicable laws, regulations, and organizational policies.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of the website following changes constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy, please contact:
Catherine Thibedeau LLC
Catherine Thibedeau
37Broadway Orono, Maine 04473
